An “immersive experience” pulls a person into a new or augmented reality, enhancing everyday life (by making it more engaging or satisfying) via technology. They often use one or more technologies linked together.
How can you immerse your organisation into a mindset that permeates across your business to improve operations and working methods?
The board sets the strategy and expects the managers and employees to execute.
- What is the best way to empower and enable them to perform?
- If as in most cases they do not have a clear direction, What are the best working practices to follow?
- How do you ensure the whole organisation is rowing in the right direction?
- How are the working practices maintained alongside the ability to work remotely and securely to maintain a good level of productivity?
- How do you ensure that employees are consistently working to the same standard within your organisations and your services are improving for your customers?
Training and leadership courses are a part of the solution and are only reinforced when they are being constantly used within the operations.
The competitive advantage enjoyed by companies with a corporate mindset lies in their use of technology which ensures key aspects across the areas below are covered
Customer Service
Accountability and controls
Business continuity
Departmental best practices
Compliance and governance
Real time access to information
Succession planning
There are many technology tools companies use to deliver better services in comparison to a few years ago and the trend to be in closer contact to your customers has increased over the years and orientated the focus for most companies to a more fluid "Customer dialogue".
Using different tools to gain a "360 view" of your customer invariably leads to gaps between departments and builds inefficiencies into the overall process.
Tools such as those below enable a collaborative and "silo tear down" culture between your departments to improve the digital flow of information and foster new ideas in your environment.
Video Integration
Messaging
Workflow and approvals
Notifications and Alerts
Team Channels
Documents Workspaces
E-learning
Empowering your employees to be immersed in a toolset that facilitates close working and constant engagement, starts to build the resilience you need within your organisation wrapped around the most up to date best business process practise tools across your departments. This goes a long way to changing the dynamics of your organisation and in time you morph into a corporate organisation.
There are very few tools in the workspace that can give you the benefits of the above.
Find out more about why Odoo ERP stands above other business suite solutions at www.odoo.com to be able to help you on your journey to embed a corporate mindset in your business operations.
How to gain a corporate mindset using immersion